Return of goods

Returns Policy

Customers have the right to return purchased items within 14 business days from the date of delivery, in accordance with applicable regulations within Europe.

Returned items must be:

  • Unused

  • Undamaged

  • Not broken

  • Returned in their original condition

⚠️ We do not accept returns of:

  • Broken or damaged items

  • Defective items caused by improper use

  • Items that are returned in a condition different from how they were received

All returns must be sent back to our store address within the 14-business-day return period.

🌍 International Orders (Outside Europe)
Returns from countries outside Europe are not accepted due to customs duties and import tax regulations.

Please note that return shipping costs are the responsibility of the customer unless otherwise agreed.